Contact Luma
Contact page for Luma One support, sales, installer partnerships, and press.
Find the right fit
Aura Devices: Tell the team what you are shopping for and they will guide you toward the right product, size, bundle, or service.
Contact Luma
Turn contact into a premium concierge path with clear routing and trust-building response promises.
Product guidance
Aura Devices: The shopper sees fit, use, bundle, and service details before needing to ask.
After-purchase care
Aura Devices: Support language keeps returns, sizing, delivery, and ownership clear.
Aura Devices makes the next conversation feel prepared.
Support explains what happens after the form: who responds, what context matters, and how Retail setup supports the visitor through the next step.
Aura Devices: Support feels useful before and after the purchase.
A cinematic product launch room with hardware, software, privacy, and service presented as one calm ecosystem.
Aura Devices uses Room scenes as a concrete proof point visitors can inspect, compare, and remember.
Aura Devices turns Aura One into a practical path with fewer unanswered questions.
Aura Devices carries Privacy chip from interest to action with a clear sense of what happens next.
Aura Devices: Support feels useful before and after the purchase.
A premium support/contact page with concierge guidance, appointment booking, and warranty reassurance.
Talk to an Aura specialist before you build your setup.
A premium support/contact page with concierge guidance, appointment booking, and warranty reassurance.
Aura Devices: Support feels useful before and after the purchase.
A premium support/contact page with concierge guidance, appointment booking, and warranty reassurance.
Contact Luma
Turn contact into a premium concierge path with clear routing and trust-building response promises.
Reach setup specialists, support, installer partnerships, or press through a simple route that gets you to the right person quickly. same-day sales replies • 24-hour support target • installer program available
A specialist can help choose bundles, finishes, sensors, and accessory bridges for homes, studios, and boutique stays. 15-minute consults • bundle recommendations • room-by-room planning
Get help pairing accessories, diagnosing scenes, arranging battery service, or managing household access. guided pairing help • battery service routing • remote diagnostics
Certified partners receive demo units, setup scripts, wholesale bundles, and priority diagnostic tools. demo unit access • wholesale bundles • partner diagnostics
The site feels like a product keynote visitors can actually use.
Aura Devices needs more than a device page: it needs room-by-room storytelling, tactile product moments, specialist support, and a buying path that feels premium without shouting.
A premium support/contact page with concierge guidance, appointment booking, and warranty reassurance.
Contact Luma
Contact page for Luma One support, sales, installer partnerships, and press.
Questions deserve the same care as the product.
Reach setup specialists, support, installer partnerships, or press through a simple route that gets you to the right person quickly. same-day sales replies • 24-hour support target • installer program available
Build the right room plan before you buy.
A specialist can help choose bundles, finishes, sensors, and accessory bridges for homes, studios, and boutique stays. 15-minute consults • bundle recommendations • room-by-room planning
Setup help, replacement parts, and account care.
Get help pairing accessories, diagnosing scenes, arranging battery service, or managing household access. guided pairing help • battery service routing • remote diagnostics
Offer Luma One with your smart home projects.
Certified partners receive demo units, setup scripts, wholesale bundles, and priority diagnostic tools. demo unit access • wholesale bundles • partner diagnostics
Request product images, facts, and review units.
Our press kit includes launch imagery, specification sheets, founder notes, and review-unit request guidelines. media kit available • review unit requests • founder interviews
Experience the controls in a real room.
Visit appointment-only demos in New York, Los Angeles, London, and Copenhagen to try scenes, accessories, and finishes. four launch showrooms • appointment demos • finish samples available
Aura Devices connects Room scenes with Questions deserve the same care as the product. so the visitor sees a specific benefit they can act on.
Aura Devices connects Aura One with Build the right room plan before you buy. so the visitor sees a specific benefit they can act on.
Aura Devices connects Privacy chip with Setup help, replacement parts, and account care. so the visitor sees a specific benefit they can act on.
Aura Devices connects Retail setup with Offer Luma One with your smart home projects. so the visitor sees a specific benefit they can act on.
Aura Devices: The product story gives shoppers confidence before the cart.
A premium support/contact page with concierge guidance, appointment booking, and warranty reassurance. Aura Devices keeps the page focused on setup consultation, warranty care, retail appointments.